Technology glitch delays O'Hare travelers at Customs

Long Lines At Miami International Airport Due To US Customs Computer Issue

The outage affected airports including JFK, San Francisco and Denver, as worldwide travelers arrived from holiday travels on New Year's Day.

"At this time, there is no indication the service disruption was malicious in nature", the agency said.

Passengers who landed during those hours stood in long queues at the worldwide arrivals area, trying to get through passport control.

Customs says that passengers continued to be processed during the outage, "using alternative procedures at affected airports".

A two-hour CBP systems outage hit various airports across the country, beginning at 4:30 p.m. PST. The user claimed, in another tweet, to have waited about an hour to clear customs and immigration, and suggested other people were left queuing for even longer.




Several airports, including JFK International and the Dallas Fort Worth International acknowledged the delays on Twitter.

Travelers entering the United States from overseas posted photos on social media of long lines at John F. Kennedy International Airport in NY and at Hartsfield-Jackson Atlanta International Airport. Line is a few 100 deep.

Approximately 2,000 passengers were stuck in line at Miami International Airport, where this video was filmed.

A computer fault at several major U.S. airports left hundreds of holidaymakers queuing for "about two hours" to enter the country on Monday evening. "Thanks for your patience", Miami International Airport said in a Twitter post.

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