Massage Envy Mishandled Its Customers and Now Faces 180 Sexual Assault Accusations

Kevin Spacey presents the award for excellence in television at the BAFTA Los Angeles Britannia Awards at the Beverly Hilton Hotel in Beverly Hills Calif

More than 180 women have reported being sexually assaulted when they were customers of Massage Envy, the largest chain of massage spas in the United States, according to a BuzzFeed News investigation.

An investigation by BuzzFeed News found more than 180 women have accused therapists at Massage Envy of groping and other sexual acts.

Danielle Dick reported a massage envy employee touched her two years ago in Richmond, Virginia.

She's the latest woman to file suit against the popular franchise for mishandling or even completely ignoring her claims of inappropriate behavior.

Sadly, many other claims surface in Buzzfeed's report, which also touches upon Massage Envy's inability to provide much comment on the allegations for legal reasons.

A statement from Massage Envy calls the incidents "heartbreaking", adding they are reinforcing the importance of a safe environment for employees and clients.

Rosario faces several criminal charges for sex abuse, unlawful sexual penetration and sodomy related to the assaults at Massage Envy.




NBC News said the allegations were first reported by Buzzfeed.

Christopher Rosario, who worked at the Massage Envy in Bend, is now embroiled in three civil lawsuits and one criminal case related to sex abuse allegations at the massage spa.

Ingram says she went home traumatized, then called the spa manager to report what happened.
"She said in a very apparently scripted response, "We invite you in to talk about your services" and I said 'No, no, no, you don't understand", said Ingram. When arrested, he reportedly admitted that he "needed help" during questioning by police.

According to her lawsuit, she had fallen asleep on the massage table and awoke when the therapist grabbed her legs, pulled her to the edge of the table, and raped her.

One Sacramento County woman is accusing the owners and a therapist at the Massage Envy franchise on Elk Grove-Florin Road in Elk Grove.

"They don't mandate that all their franchises report incidents of sexual assault to law enforcement", he says. Massage Envy told CBS News their therapists have done 125 million massages over the past 15 years. "Call the police. I didn't do that, and that is probably the only regret I'll have in life".

Until this year, the state board only had the authority to regulate individuals, not businesses. "It's why we are constantly listening, learning and looking at how we can do more, including how we support franchised locations with best practices in handling these incidents and supporting their clients".

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