Computer problems hit airlines around the world, causing serious delays

Problems have been reported in Charles de Gaulle Paris London Gatwick and New York

United Kingdom newspaper The Telegraph has reported that the problem has only affected Amadeus Altea software, a booking and check-in system used by multiple airlines.

A spokesperson for Gatwick Airport said: "The problems was caused by the systems the airlines use (Altéa)". The check-in system of 125 airlines that are down is run by Amadeus Altea.

A similar incident occurred in April, when computer issues briefly prevented airlines including Lufthansa and Air France-KLM, from boarding passengers one evening.

Amadeus competes with Sabre Corp and Travelport Worldwide, with the Spanish company the dominant provider of bookings systems in Europe.

A spokesperson for Royal Dutch Airlines said 24 flights had been delayed from Schiphol Airport in the Netherlands as of 1302 UTC due to Amadeus outages.




Facing chaos and delays, many passengers took to social media to complain and tweeted pictures of the long lines at airports. A problem with Delta's system grounded flights across the world in January, while a problem with the British Airways system caused thousands of cancellations in May.

"Technical teams are working on the problem, services are gradually being restored", it is reported to have said.

Heathrow airport told the London Evening Standard that "a small number of airlines" were experiencing "intermittent issues with their check-in desks around the world".

Many airlines like British Airways, Southwest Airlines, Qatar Airways and Qantas replied to the beleaguered travelers and tried to pacify them.

The spokeswoman declined to share further details, merely noting "Amadeus regrets any inconvenience caused to customers".

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